All our retrieval methods are secure and easy to use. Make all your cash-ins through the poker software. If you have any questions, our customer service department is available to help you at any time by clicking on the "Manager" tab in the menu.
NETeller (www.NETeller.com, not available for US members)
NETeller is an online money transfer service that you can use to deposit or withdraw funds to your poker account. There is a $5 minimum transfer and NO CHARGE to retrieve your winnings with NETeller.
If you want us to send you your winnings via NETeller, you must first create a NETeller account.
After you have created your NETeller account, include the following information when you send us your payment instructions:
- NETeller account number
- Your name as registered with NETeller
- Your e-mail address as registered with NETeller
Bank Wire
If you would like to receive your additional winnings by Bank Wire, please provide us with the following information by e-mail:
- Name of Bank
- Complete Bank Address
- Bank Account Number
- Name on Account
- Bank Swift Code or ABA Number (contact your bank for this information)
Your money will be sent to you after the Security Department verifies the information you have sent. Failure to provide accurate information will result in a delay in the retrieval process.
- There is a $50 service charge ( service charges are subject to change.
- To use the Bank Wire option, your cash-in must be at least $100.
- First time payouts and changes to payout instructions are subject to clearance by our Security Department. This can take between 5-10 business days.